terms & conditions

a few things to note about your purchase.

we usually ship orders in 3 days via Canada Post.
a tracking number will be provided via email once your order has shipped.

need to chat about your order?
your satisfaction is a huge part of our core values. 
please get in touch.
email hello@bathintentions.ca with your order #

shipping info

we ship all across this beautiful country of Canada.

free Canadian shipping on all orders over $99 (before tax)

flat-rate shipping $12 via Canada Post 

USA shipping – $20 flat rate

Return Policy

thank you for shopping with bathintentions. we want you to be completely satisfied with your purchase.

if, for any reason, you are not satisfied, we offer a refund within 15 days of the purchase date.

please review the following guidelines for our refund policy:
eligibility for refunds:

We accept refund requests for the following reasons:
a. defective or damaged products upon delivery.
b. non-delivery or delayed delivery of products.
c. dissatisfaction with the product or service.
refunds are subject to verification and approval by our team.

refund Process:
to initiate a refund request, please contact our customer support team at hello@bathintentions.ca
provide the following details when requesting a refund:
a. order number.
b. detailed description of the issue.
c. supporting documentation, such as photos or videos, if applicable.

once we receive your refund request, we will review it within 3 building days. if approved, the refund will be issued using the same method of payment used for the original purchase.

if you have any questions or need assistance with a refund, please reach out to our customer support team at hello@bathintenions.ca

we strive to respond to all refund-related inquiries within 3 business days.

Policy Updates:
we reserve the right to modify or update this refund policy at any time.
any changes will be communicated to customers via our website or other appropriate channels.

legal disclaimers:
this refund policy is governed by the laws of Canada.
our liability is limited to the purchase price of the product or service.

our location

950 Boundary Rd Unit 2, Cornwall, ON K6J 3R

showroom hours coming soon!

Get directions