terms & conditions
a few things to note about your purchase.
we usually ship orders in 3 days via Canada Post.
a tracking number will be provided via email once your order has shipped.
need to chat about your order?
your satisfaction is a huge part of our core values.
please get in touch.
email hello@bathintentions.ca with your order #
shipping info
we ship all across this beautiful country of Canada.
free Canadian shipping on all orders over $99 (before tax)
flat-rate shipping $12 via Canada Post
USA shipping – $20 flat rate
Return Policy
thank you for shopping with bathintentions. we want you to be completely satisfied with your purchase.
if, for any reason, you are not satisfied, we offer a refund within 15 days of the purchase date.
please review the following guidelines for our refund policy:
eligibility for refunds:
We accept refund requests for the following reasons:
a. defective or damaged products upon delivery.
b. non-delivery or delayed delivery of products.
c. dissatisfaction with the product or service.
refunds are subject to verification and approval by our team.
refund Process:
to initiate a refund request, please contact our customer support team at hello@bathintentions.ca
provide the following details when requesting a refund:
a. order number.
b. detailed description of the issue.
c. supporting documentation, such as photos or videos, if applicable.
once we receive your refund request, we will review it within 3 building days. if approved, the refund will be issued using the same method of payment used for the original purchase.
if you have any questions or need assistance with a refund, please reach out to our customer support team at hello@bathintenions.ca
we strive to respond to all refund-related inquiries within 3 business days.
Policy Updates:
we reserve the right to modify or update this refund policy at any time.
any changes will be communicated to customers via our website or other appropriate channels.
legal disclaimers:
this refund policy is governed by the laws of Canada.
our liability is limited to the purchase price of the product or service.
